Some issues fixed, others unresolved

THAT NEED TO BE RESOLVED. WGAL NEWS 8’S TOM LEHMAN WALKS US THROUGH IT. TOM: PENNSYLVANIA’S LABOR DEPARTMENT TWEETED LAST NIGHT THAT SOME ISSUES WITH ITS WEBITE FOR PANDEMIC UNEMPLOYMENT ASSISTANCE CLAIMS HAVE BEEN RESOLVED, OR AT LEAST HAVE SOLUTIONS, THE STATE GOT RID OF A LINK ON ITS WEBSITE THAT WAS CAUSING SOME CLAIMS TO APPEAR INACTIVE. AN ISSUE CAUSING USERS TO GET STUCK IN AN ENDLESS LOOP THAT SENT THEM TO THE MAIN PAGE WAS ALSO RESOLVED. AND PEOPLE WHO ARE SELF-EMPLOYED ARE NOW BEING ADVISED TO ENTER THE NUMBER ZERO WHEN PROMPTED FOR 2020 WAGES. WE ARE WORKING BEHIND THE SCENES WITH OUR VENDOR. TOM: ACTING LABOR SECRETARY JENNIFER BERRIER TOLD REPORTERS THIS WEEK SOME PEOPLE ARE SIMPLY NOT BEING GIVEN THE OPTION TO CLAIM PANDEMIC UNEMPLOYMENT ASSISTANCE FOR PREVIOUS WEEKS IN JANUARY. VIEWERS TELL US IT’S A VERY COMMON PROBLEM AND THEY DON’T KNOW WHAT TO DO. WE HAVE IDENTIFIED THE ISSU AND WE’RE WORKING TO RESOLVE IT. AT THIS TIME THERE IS NOTHING WE NEED THEM TO DO. TOM: THE STATE ALSO SAYS MANY PEOPLE WHO PUT IN CLAIMS FOR MULTIPLE WEEKS IN JANUARY ONLY GOT PAID FOR ONE WEEK. THE STATE SAYS THOSE PAYMENTS WILL HOPEFULLY END UP IN CLAIMANTS’ ACCOUNTS SOON. BERRIER SAYS THE STATE IS DEALING WITH A BIG BACKUP IN CASES, AND THE BEST WAY TO GET ANSWERS ABOUT A

Pa. officials: Progress made in fixing unemployment system problems, but some issues still unresolved

The Pennsylvania Department of Labor & Industry says it’s making some progress on fixing problems that have kept out-of-work Pennsylvanians from receiving unemployment benefits, but there are still roadblocks for claimants.The department tweeted Wednesday that some issues with the Pandemic Unemployment Assistance website have been resolved.A link on the website that was causing some claims to appear inactive was removed.An issue causing users to get stuck in an endless loop that sent them to the main page was fixed, the department said. UPDATE: Officials said they are still receiving reports of this issue and are investigating further.People who are self-employed are now being advised to enter the number “0” when prompted for 2020 wages.There are other issues the state is still trying to sort out.Acting Labor Secretary Jennifer Berrier told reporters this week that some people are not being given the option to claim pandemic unemployment assistance for previous weeks in January.Viewers tell us it’s a very common problem.”We have identified the issue and we’re working towards resolving it. At this time, there is nothing they need to do,” Berrier said.State officials also said many people who put in claims for multiple weeks in January only got paid for one week. Those payments should soon start appearing in claimants’ accounts, officials…

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